Max Arroyo, MD

This visit was a lot better than the last.

Dr Arroyo is excellent, and I appreciate him listening to me rant about insurance PAs even though that's not his job.

Very good thank you

Very good

I had a good experience

Very pleased with my recent visit.

Dr Arroyo is an expert exceptional physician

Dr Arroyo is the best.

Good job! Everyone was very helpful and attentive.

They always take good care of me

They treat you very well.

meeting new doctor was good. He knew about my condition and talked about it. Recommended me having the knee replaced in the future. A good visit.

Im still waiting to have a ECHO scheduled that Dr. Arroyo ordered

The best doctors and staff anywhere.

Dr Max Arroyo listened and explained what was going on.

Very good service satisfied

Great service

I was welcomed with respect and I was there 30 minutes and then I was done...loved the efficiency!

Doctor and nurses were knowledgeable. They knew my history and what was current in my chart. Doctor Arroyo discussed in detail aspects of my test and treatment plan. Everyone greatly impressed me with their professionalism and friendliness. I trust and value their opinions. I gladly would recommend anyone to come here.

My appointment was scheduled at 9.30. I got there at nine. It was very efficient, and I was out of there at 10.30 in time for me to get to a different appointment. And they knew what they were doing. They did it in an efficient way, and I was very happy with my service. Thank you.

Everyone was very friendly & treated me with respect!

Dr arroyo and his staff are very professional, I think they are a great team.

I could not be treated any better

We had a great visit with the Dr.

Great ?

I have the best Cardiologist in Jonesboro with Dr. Arroyo!!!!

I've been going to Dr. Arroyo for a while and always a great experience

Feel like I received expert care.

Everything is always great. Dr. Arroyo and staff are great.

Everybody was real friendly, nice. Dr. Arroyo was good for me that day. He told me what I needed to know. So I thank you for your service.

Dr Arroyo listens and answers my questions without hesitation. I trust Dr. Arroyo to be honest with me and to give me good options when possible.

Courteous and professional.

I think y'all done really good. The only thing I haven't got any results back from my blood work and I'd like to know what that is.

But yes, your doctors and nurses there and them, like that, they are excellent. You could not beat them. But in y'all's emergency room, it is awful. They don't have no respect and they could care less about you down there. There's something needs to be done. Thank you.

Was a smooth appt

It took 2.5 hours for a 10-15 minute dr. Visit. That is not good!

Refreshing

I felt at ease threw my visit.

Dr Arroyo is and always will be my hero. He's the best cardiologist out there. He is so kind and explains everything clearly. His team are top notch! Thank you all!!

The care that you give is always top shift, from the receptionist desk when you first come in, to filling out the insurance papers, to dealing with the nurses, the nurses of the doctors that actually are the ones that you make first contact with. Everything is very professional, very nice, very courteous, and the human experience is awesome. Thank you.

My appointment was at 8am and I spent very little time waiting. It was nice to get through a medical appointment so quickly.

Everything was good

Only bad thing was appointment was at 10:45am and I went in after 12:00 pm And I was there 30 minutes early I won't be waiting that long again!!

Everyone was nice and respectful. I know this doctor is very knowledgeable and very good at his profession. But his bedside manner, is not great at all. He stopped me in mid conversation, and told he asks the questions in the room. He could tell my shock in his comment and said "Do I offend you ". I told him to proceed, just to move the awkward situation along. I have never had a doctor act this way.

My Doctor was supposed to set me up for a shoulder replacement & I haven't heard anything from him. It's been almost a week now. Otherwise everything is very good..

Tell the to respect the patients and not compare to their other patients because all patients are different. I didn't like being compared to another patient Dr. Arroyo had just seen.

I was treated very poorly by Dr Arroyo and I will not be back. Im just glad my husband was there to witness his belittling, mocking and just bad attitude towards me as I attempted to explain my heart issues and what i thought. He talked over me, interrupted and did not listen carefully. He asked my twice to define the difference between palpitations and arrhythmias in a mocking attitude. I only received an apology after I called him out on his horrible behavior towards me. I came seeking help, but I ended up with an upsetting and bad experience. Do people really pay to get berated by that man? He got all he's getting from me.

At the appointment the doctor accused me of not taking my medication on time, he would not listen to the fact that I'm on Medicare and only have so many slots per month and due to taking SEVERAL medications prescribed by different doctors due to my health problems. Therefore my medication must be staggered. I don't have money to pay out of pocket. However I was belittled and the comment was made that apparently my health is not important. It is VERY important to me! I'm doing my best, however, I am stuck between a rock and hard place. I'm limited by the amount of slots available and the amount of prescriptions. I'm constantly appealing DHS's decisions. This bothers me GREATLY about having to stagger my meds , then to be accused of not taking care of my health or to be belittled.

Everyone was polite, courteous and professional.

Most nurses were good, but there was a total lack of communication between them, and housekeeping was horrible. The doctors are great, but the communication between all departments definitely failed. Thank you.

Long wait in waiting room

Dr. Arroyo is always concerned, asks good questions, and is interested in my answers. Cudos also to the young woman who did my echo.

Everyone was very attentive & did their job professionally Dr Arroyo has a gift of mercy that some Dr's don't have in today's times!

I had a great experience.

The sheet of paper we were given to take home had no phone number in case we had questions, which we did

Staff are always friendly and courteous. Couldn't ask for better health care. ??

The experience was handled very professionally.

Had problems on calling back and getting information. Nurse left a message for me to call her back. Called back twice and did not get a response.

Good

Best heart doctor in the world.

Very nice and hardly any waiting

Experience though treatment of other family members.

The front staff members are very friendly Dr Arroyo's nurses are wonderful He always takes time to listen to me and answer my questions I feel very confident with Dr Arroyo

This was a scheduled visit. No call to make an appointment was needed.

Dr and staff were very friendly and made me feel comfortable.

My only objection was that I sat in the waiting room for an hour and a half prior to getting in the office.

Doctor Arroyo listen and answer all my questions.

Overall good quality care

Appointment was 3:00, echocardiogram done at 3:45

All of the staff was very friendly , efficient and professional

I just wanted to say that I had a good experience. The Dr listened to me as I was talking. He gave me good feedback as I was asking questions . The nurses were nice and professional. I had a good office visit.

Check in process is always slow

Love Dr Arroya. Very personal. Much better than my previous dr

Excellent experience

Waited an hour to get in a room and thought that was excessive, other than that i thought it was a great experience!!!!

Yes, I was treated real well. I appreciate the doctors, appreciate the receptionists, the nurses. They take very good care of me, and my whole family visits there regularly, and we do like the hospital, and we appreciate it. We think you've got a good place, and we thank you very much, and I'll get off here. I've got to plant some rice. Thank you.

My cardiologist Dr Arroyo is the very best! Trust him 100 percent.Thank u!

It was very good. I was seen in a timely manner. I did not have to wait, which I love that. And then everything went well. He answered all my questions. And I just had a good visit.

A great place.

Everyone has treated me respectfully and always with genuine concerns.

Excellent

My appt was at 9. I was called back for my test at 10:05. It was a long wait.

Very overcrowded, overscheduled, lack of chairs and staff to accommodate.

I was taken back an hour and 30 mins after my appointment time and was locked in the building because they didn't know I was still with the doctor

Dr Arroyo and Staff are awesome!!!

Improvements on the timeliness of reading and relaying information about test results, as well as further explaining those test results to the patient. Thank you. Bye.

Dr. Arroyo and his staff always provide exceptional care. Dr. Arroyo is very thorough, listened to my concerns, and suggested ways to improve my heart health. I know he cares about each and every one of his patients.

I trust my doctor and O always feel like I get really good treatment

Dr Arroyo was great!! he listened to me, answered all my questions and came up with a plan that I think will improve my health

Thank God for everyone that helps me there!

Dr. Arroyo always gives me the confidence that I'm in good hands.

Always fast, friendly service

All the staff were polite and courteous. Dr. Arroyo was pleasant , knowledgeable and reassuring. Solan of care was discussed for monitoring my health. I seem to be on the right track and expect to make a full recovery

I have the pleasure to meet the Doctor. But I did not like it to check in

I just really appreciate Dr. Arroyo and his staff. They take good care of me. Lab does great too.

Dr Arroyo really cares about the well being of the patients

If I had to choose something to actually complain about it would be wait time!! In building 2hrs 15 mins! Nurse took me to room and updated chart, maybe 10 mins, EKG came in 5 mins, Dr came in maybe 10 -15 mins, labs drawn say 10 mins!! Total time 30-35 tops!! Leaving wait time 1 hr & 30-45 mins wait time!!

Dr Arroyo takes good care of my health. Brittany is excellent helping me. Appreciate them and the staff.

My doctor seemed to already the next step and didn't seem to have time for my questions. I don't know if it was the lateness of my appointment, but I was told of what I was being tested for, but I couldn't remember what it was. No information was given as how testing would be completed or where.

It was a good one I love St. Berands.

Seemed a little long of a wait before my appt

Dr Arroyo is a wonderful and very knowledgeable who I highly recommend to everyone I know.

Dr. Arroyo and his staff are excellent.

Fantastic

Everyone was nice,friendly and answered our questions we were very satisfied

Everyone I've encountered at St Bernard's H&V has always been helpful, courteous, professional and personable. I couldn't ask for, or expect more from a hospital/clinic. Kudos to everyone employed there.

It was all good

On the doctor's report, it said for me to come back for a visit in six months, but on the appointment that was set up for me to come back, it was set up for a year.

The doctor was very courteous and informative and explained everything so I could understand and continue to care for myself.

Everything was satisfactory

Always positive experience and the staff is always friendly. I trust my doctors at Heart and Vascular!

Dr Arroyo talked pretty straight with me, but I know it's only because he cares. And really that was what I needed. I am going to start taking Cholesterol medication now as a result..

Dr Arroyo is great.

Staff in Dr. Arroyo's office, very helpful, very receptive, very competent and I'd say the same about Dr. Arroyo. He did not inquire about my concerns. He was focused singularly on cholesterol reduction. Nothing else. Blood pressure, discomfort, anything else, completely disregarded me. I'll be shopping for another cardiologist. Good day.

Very pleased with the treatment and looking forward to getting better

Appreciate my doctor...

Dr. Arroyo is great

Extremely satisfied and thank you all for my making my life better

All was very good

Everyone I came in contact with was very Courteous and helpful.

The downstairs employees are vey friendly I was in and out in a reasonable amount of time. My doctor always takes time to talk to me and ask questions

Very kind and thoughtful employees seemed to listen good eye contact.

Dr. Arroyo and the entire staff were very professional and caring.

The visit went smoothly and professionally. No complaints.

Registering the day of my appointment, I was first told that there may be up to a two hour wait after my blood work was done. Then the cat scan may be done if my numbers were acceptable. Two hours! I heard others given this same information.

Everything that y'all done was just very good and I appreciated the service I got from y'all.

Keep up the good work

A perfect experience with Dr Arroyo in every way.

Dr. Max Arroyo, I think is one of your best heart surgeons in the world. Alright, thank you.

Very great and courteous service Love my cardiologist!

Dr. Arroyo is great...keep him. He is very personable with patients and staff.