Hugh Sales, MD

Specialties:

Otolaryngology
Patient Rating
4.8/5 (Based on 407 ratings)
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Accepting new patients.

Locations

Profile

Gender:

Male

Languages:

English

Medical School

University of Arkansas for Medical Sciences

Residency

Naval Medcial Center, Portsmouth, VA

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Ratings and Reviews

Distribution

5
90 Comments
4
7 Comments
3
1 Comments
2
0 Comments
1
0 Comments

Question Rating Breakdown

4.9
"Did you trust the care providers with your care?"
4.9
"Did the care providers listen carefully to you?"
4.9
"Did the care providers give you enough information about your health and treatment?"
4.6
"Did the care providers seem to know your medical history?"
0.0
""

Reviews

5
January 30, 2026
Very good Doctors and staff.
5
January 22, 2026
Dr. Sales is great w kids.
5
January 21, 2026
Dr. Sales is a Wonderful Person, he has a great personality and is a Great Doctor. We are very pleased with him.
5
January 21, 2026
Very fast and efficient. All the people were very nice. Dr. Helped my ears a bunch. Looking forward to my next visit
5
January 20, 2026
Dr Salesband his staff are the best
5
January 20, 2026
Any of the St Bernard's facility's always treat me with courtesy and respect. All of my health care providers are associated with St . Bernard's and this is the reason I continue to use them.
5
January 15, 2026
Dr. Sales is wonderful. He's been my ear, nose, throat doctor for 33 years. Stephanie is wonderful also. Just a great job.
5
January 14, 2026
Dr. Sales and the entire staff are very professional, knowledgeable, and helpful.
5
January 13, 2026
Dr Sales has always taken great care of me. I trust him and his treatment
5
January 12, 2026
Dr. Sales is a great Phyiscan.
5
January 12, 2026
I think I was Dr.Sales third patient when he started years ago and now all of my family and extended family see him as well!! He has done a huge amount of surgeries on me and he also found out that I had Melanoma. He's a great part of our family!! I am thankful and blessed for Dr.Sales being a great friend-family to us!!
5
January 12, 2026
All well. No more to say
5
January 09, 2026
We have always received outstanding care at STB Healthcare Systems.
5
January 07, 2026
Never had a bad experience at the office
5
January 06, 2026
Dr Sales is the best.
5
January 06, 2026
Very professional and kind
5
January 06, 2026
They were awesome
5
December 23, 2025
Doctor Sales is a very wonderful surgeon. He did my surgery.Twenty six years ago and did a wonderful job
5
December 23, 2025
Dr & Staff where Top Notch!!!
5
December 23, 2025
It was helpful. I got information I wanted . overall it wasn't a bad experience. Thanks.
5
December 19, 2025
Everyone was great and Dr. Sales is AMAZING!
5
November 24, 2025
The facilities were clean. Everyone knew my child and knew my child's history and everyone worked together for the good. Dr. Sales is always, always a good ENT person who gives us all the information, who listens to our questions and concerns, and gives us good advice. And so we appreciate working with St. Bernard's ENT. Thank you very much. Rates a 10 out of 10. Bye.
5
November 21, 2025
Had a parotidectomy by Dr. Sales . Great physician and staff .
5
November 20, 2025
Dr. Sales is amazing. Such a great provider and truly the best ENT!
5
November 19, 2025
Dr Sales did and incredible job explaining everything and treating me.
5
November 13, 2025
Some of the receptionists when they answer the phone. They aren't very friendly. I know they are busy but it would help to be a little bit more friendlier on the phone
5
November 13, 2025
Everything went well All where nice
5
November 12, 2025
I was very pleased with everything. Thank you.
5
November 11, 2025
Dr. Sales is top notch and the best ENT I've ever been to!
5
November 11, 2025
Dr. Sales is a fantastic Doctor and really listens to my questions and concerns.
5
October 28, 2025
Dr Sales and his staff are wonderful.
5
October 22, 2025
Dr Sales is the best and his nurse
5
October 21, 2025
Dr. Sales was amazing as was his nurse. There was another nurse named Holly that was super sweet, too. She helped us as well!
5
October 21, 2025
Dr. Sales and his staff took wonderful care of my one year old. Very thorough and caring!
5
October 17, 2025
The nurses and staff are excellent. They know my allergy history and are always very professional and kind. Highly recommend.
3
October 15, 2025
Everyone was nice
5
October 14, 2025
You have a wonderful, caring, group of B people working at Ear, nose, and throat. I would highly recommend this facility! Keep up the good work
5
October 13, 2025
To improve, the staff needs to be nicer, mostly the intake staff, the people at the counters. Thank you.
5
October 13, 2025
Can't say enough good things about Dr. Sales & his staff. Their knowledge of my history and how they move forward in my care and explaining in a way that I understand. I have recommended This group to several others & will continue doing so. Dr. Sales has helped me. tremendously with my ear & hearing issue.
5
October 10, 2025
Dr sales n his nurses are an awesome team. I'm glad I found a Dr n his staff as caring as they are
5
October 07, 2025
Allergy dept top notch.. always so helpful!!
5
October 07, 2025
Dr. Sales is a great physician.
5
October 07, 2025
Good experience love Dr sails
5
October 06, 2025
Wonderful clinic. I give Dr. Sales, receptionists, and nurses an "A+"
5
October 02, 2025
very good care
5
September 26, 2025
Physician was great and informative
5
September 26, 2025
Dr.Sales and his nurse are awesome
5
September 23, 2025
Dr Sales is preferred by me for my ent troubles
4
September 23, 2025
Hi, this is (redacted). I just want to thank all of you guys, the staff and the doctor. Y'all were very amazing. And yeah, thank y'all so much for caring for (redacted). Have a great day. Bye-bye.
5
September 23, 2025
I love Dr Sales. He's does amazing work and always makes me feel comfortable before a procedure. I recommend him to anyone looking for an ENT in this area.
5
September 23, 2025
Dr. Sales is an excellent and caring physician. He is very knowledgeable and helpful.
5
September 22, 2025
Can't say enough good things about Dr.Sales. He was very caring and listened to my dad who has dementia and hard of hearing. He made sure he understood everything. I would definitely recommend him!
5
September 22, 2025
Everyone one is nice and professional. I have the utmost confidence in them.
4
September 22, 2025
The doctor and nurse were kind and compassionate!
5
September 22, 2025
OFSC is great. Dr. Sales is absolutely the best!!!!
5
September 19, 2025
Dr.Sales was so good to me. He was very thorough.And very nice and respectful. The audiologist doctor.was very caring, kind and respectful! They were both great. I highly recommend them!
5
September 12, 2025
All the personal was very helpful and I did not have to wait very long. I would recommend them highly
5
September 08, 2025
He listens to me when I go in there doing what's going on.
5
September 08, 2025
Dr Sales was exemplary.
5
September 05, 2025
Great job
5
August 28, 2025
Love working with Dr. Sales
5
August 26, 2025
I huge thank you to everyone who cares for my needs. I appreciate the time and effort that everyone had to spend in the past to be equipped and ready to serve me so well. I am praying that you all will continue to do a great job. Thanks again. (redacted)
5
August 25, 2025
Dr. Sales was amazing. He explained everything to me and his nurse. I think she's Stephanie. She was amazing. They were so nice and they treated me like family.
5
August 15, 2025
Dr. Sales and his nurse are great! I have very recalcitrant sinus issues due to 2 previous failed sinus surgeries many years ago (neither by him), and he works hard to manage them. He also understands my severe mental health problems which sometimes keep me from making my appointments and he has Stephanie (?) work me in if I really need to be seen and there aren't any timely openings. He is always so upbeat and caring. He does move fast, but he will take the time to answer all of my questions.
5
August 15, 2025
Wonderful staff. Always a good experience.
5
August 15, 2025
I'm very comfortable with the atmosphere at this clinic. Staff seems to be very concerned with providing excellent care
5
August 15, 2025
I think the world of dr. Sales and his nurse.all the people are so nice and friendly!!
5
August 11, 2025
The allergy dept is awesome. They respond to messages and refills rapidly. Always know my name even if they have only seen me a time or two, even when I show randomly!!
5
August 11, 2025
Dr Sales and the entire staff are top notch professionals wouldnt go anywhere else
4
August 04, 2025
This was my first visit with Dr Sales, and he was very knowledgeable about my condition. He listened to me and put my concerns at ease. Also, his nurse was really nice, and knowledgeable as well. I would recommend them to anyone.
5
August 04, 2025
Dr. Sales and Nurse Stephanie are always great! They've been seeing my son for 7 years and are wonderful with him. Thank you!
5
August 04, 2025
I have always used St. Bernard's as my go to place for any type of medical services when living in this area. It is my choice for Physicians and Hospital Services.
5
July 29, 2025
Good
5
July 29, 2025
This is a wonderful clinic
5
July 28, 2025
I am pleased with the medical treatment and information I received.
5
July 18, 2025
Dr Sales is very knowledgeable and has a great bedside manner. Very professional and kind! I chose to move to him because Dr Sales was not nice to me for 2 visits and belittled me both times.
5
July 18, 2025
Just that everyone treated me with kindness and respect.
5
July 17, 2025
Dr sales was really great with my son. I recommend this place 100 percent!!
5
July 17, 2025
Dr. Sales and his staff are knowledgeable and so helpful!
5
July 15, 2025
Staff were very friendly and very helpful. Dr Sales done a great job along with the nurse. Was done right, efficiently, and quickly. They made sure I was comfortable and let me know every part of the procedure.
4
July 14, 2025
The building and grounds need a facelift. They are not appealing upon entry.
5
July 11, 2025
This is a great place to go to, but you all need to figure out the computer system. It takes too much time signing in for an allergy shot. This was just an allergy shot visit. It used to, it was a lot faster before St. Bernard's bought out the company.
5
July 11, 2025
The new check in process for allergy shots seems a bit cumbersome for the team. The staff handles it well, but it definitely slows down the pace of their work.
5
July 10, 2025
Have had care there since 2005 , great care.
5
July 10, 2025
Great experience!
5
July 10, 2025
Even though the ladies were having a little trouble with their new computer system, they were very apologetic and did their best to address the issue quickly. Dr. Sales was very personable, and communicated with both our granddaughter and myself. The nurse assistant that works with Sales to set up surgery scheduling was very efficient and quick to get her scheduled quickly for the next week, since we have been battling the issue for two years.
5
July 10, 2025
The allergy shot nurses need more help to help things run smoother. When it's busy it's gets backed up, they are efficient but need more hands.
5
July 08, 2025
Dr. Sales is my ENT physician for years. Best doctor that I have ever known and I'm 75 yrs. old. Jennifer in the allergy clinic is also very professional and caring.
5
July 07, 2025
I didn't need an appointment for this visit. I just received my allergy shot. However, I did have a longer than normal check in time. I'm usually in and out quickly. I had to wait to check in because the person checking was on the phone. I've never experienced this before. In general the visit was 15 minutes longer than usual and yes I had to stand in line waiting.
5
July 07, 2025
When trying to call in to pay on a bill, you can never get ahold of anyone and when you leave a message your lucky if you get a call back within 4 days. This is has been one of the worst experiences on trying to pay a bill that I have ever had.
5
July 07, 2025
Every went well
4
July 07, 2025
They are very polite, patient and seemed very comfortable with with was going on.
5
July 07, 2025
Everything was great and as expected but the check out where you make a payment, she was either having an "off" day or just not as nice as everyone else. Everyone slse was great and dr sales is very attentive and knowledgeable. I had no idea his allergies could have been causing all problems all along. Greatful he suggested testing for allergies!!??
4
July 07, 2025
For allergy shot patients, It seems that it would make more sense for us to go on back and have someone in this department print our form for the shot rather than slow the front desk process down. Much slower getting the form since the transition and giving out date of birth to the waiting room - not the best. Just my opinion
5
July 07, 2025
Dr sales was wonderful! He helped me with an ear blockage, a sinus ct, and a vocal cord issue all in about 20 minutes! I left there a very happy person! I wish there were more drs like him!
4
July 07, 2025
ENT staff at front desk, as well as staff that administers allergy shots are top notch. Very professional, kind and caring.
5
July 07, 2025
Dr. Sales called me personally and told me that my blood work came back normal and . I was so relieved! I had all blood work and test from my previous test from May 2025, being diagnosed with parathyroid, but could not get an appointment with an NET doctor that I was referred until October 2025. I was grateful when this office felt my concerned and made an appointment within 2 weeks.
5
July 03, 2025
Dr. Sales was very kind, understanding, sympathetic and very thorough. He went above and beyond just Dr. , patient caring. Staff was somewhat friendly, but routine.
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