To place a call, dial “8” + the number you wish to call. Long distance must be called collect or with a calling card. Calls within the hospital require only dialing the fourdigit extension.

Cable TV is provided in every room. The TV is controlled using the pillow speaker/call light for your bed. To turn the TV off, push the button and hold. Channel 24 is the in-house education channel. Ask your nurse about programs that will meet your specific needs and/or refer to the schedule in your room. Ask your nurse for a schedule if one is not in your room.

Internet Access (Wi-Fi)
St. Bernards provides free Wi-Fi throughout the hospital. An internet kiosk is located in the cafeteria. Visitors who do not have their own portable computers with them can access the Internet via the kiosk.

Mail Process
Patients are able to give stamped outgoing mail to staff that will be picked up by security and mailed daily. Patients can receive mail from family and the community daily.

One family member is welcome to spend the night with you. A recliner is available in all private rooms. Cots are occasionally available but are given on a first-come basis. If you need blankets and/or pillows, notify a staff member. When making the decision to bring small children to the hospital for visits, please remember the possibility they may come into contact with germs, especially if the child is crawling on the floor. The special needs of our ICU patients dictate special visiting times and family accommodations. Please refer to the ICU brochure.

The parking deck may be used for a fee of 50 cents for less than 4 hours or $1.00 for a day. The walkway from the parking deck to the hospital is located on the 1st floor (Red level). Parking is available free of charge in the north parking lot directly across from the emergency room drive. For your convenience, passengers can be let off at the admissions entrance prior to parking.

Shuttle Service
A shuttle service is provided free of charge Monday through Friday from 6:00 a.m. – 6:30 p.m. The shuttle will pick up visitors in the north parking lot and transport them to the main hospital entrance. The shuttle may be called for special transportation at 4468 (207-4468 from an outside phone) during these hours.

Spiritual Enrichment
Pastoral Care visitors and/or the resident chaplain will try to visit you each day of your hospital stay. However, you may request additional spiritual or religious guidance and care by calling the Pastoral Care extension 4559 or by notifying the switchboard at “0.” A Bible for your use and keeping is available in each patient room. The chapel is open from 7 a.m. until 9 p.m. for devotion and prayer (located on the east end of the second floor). Daily Mass is offered each weekday morning; all are welcome. Please show appropriate respect when using the chapel.

Guest House
Patients’ families may rent moderately priced Guest House rooms in the Annex. Rooms are rented at the switchboard on campus on a first-come basis and include queen sized beds, cable TV, telephone, hair dryer, coffee maker, full bath facilities (wheelchair access available), washer/dryer, microwave and internet access on same floor and easy access to parking and the cafeteria. You may inquire about Guest House rooms by dialing “0” on your in-room phone.

Environmental Service
If you need extra paper towels or toilet tissue or have questions or concerns regarding your room call 4512 or speak to your nurse.

A washer and dryer are available on the second floor of the Annex building. Use of machines is complimentary. Detergent may be purchased from a vending machine. An iron and ironing board are also available upon request and may be checked out at the switchboard on the first floor of the Annex building.

A public shower is available on 2-floor North. Please ask staff for assistance.

The Coffee Shoppe
St. Bernards proudly brews Starbucks Coffee in The Coffee Shoppe located on the ground floor near Admissions. The Coffee Shoppe is open daily from 6 a.m. - midnight. Enjoy freshly brewed Starbucks coffee, lattes and espressos. The Coffee Shoppe also offers sweet tea, flavored water, light meals, fruits, vegetables and even sweets.

Gift Shop
The Gift Shop is located on the ground floor. It offers a selection of eclectic jewelry, watches, women’s handbags, shawls, candles, baby clothes, plush toys and books. In addition to gift items, they carry toiletries, snacks, cards, candy, balloons, flowers and plants. Some of the designer brands are Big Buddha, Kathy Van Zeeland, Willow Tree, Aromatique, Jim Shore and Alexa’s Angels. Hours of operation are Monday through Friday from 8:30 a.m. to 4:30 p.m., Saturday from 10:00 a.m. to 2:00 p.m. and Sunday from 1:00 p.m. to 4:30 p.m.Patient