To place a call, dial “8” + the number you wish to call. Long distance must be called collect or with a calling card. Calls within the hospital require only dialing the fourdigit extension.

Cable TV is provided in every room. The TV is controlled using the pillow speaker/call light for your bed. To turn the TV off, push the button and hold. Channel 24 is the in-house education channel. Ask your nurse about programs that will meet your specific needs and/or refer to the schedule in your room. Ask your nurse for a schedule if one is not in your room.

Internet Access (Wi-Fi)
St. Bernards provides free Wi-Fi throughout the hospital. An internet kiosk is located in the cafeteria. Visitors who do not have their own portable computers with them can access the Internet via the kiosk.

Mail Process
Patients are able to give stamped outgoing mail to staff that will be picked up by security and mailed daily. Patients can receive mail from family and the community daily.

One family member is welcome to spend the night with you. A recliner is available in all private rooms. Cots are occasionally available but are given on a first-come basis. If you need blankets and/or pillows, notify a staff member. When making the decision to bring small children to the hospital for visits, please remember the possibility they may come into contact with germs, especially if the child is crawling on the floor. The special needs of our ICU patients dictate special visiting times and family accommodations. Please refer to the ICU brochure.

The parking deck is available 24 hours a day and is free of charge. The walkway from the parking deck to the hospital is located on the 1st floor (Red level). Parking is also available free of charge in the north parking lot directly across from the emergency room drive. For your convenience, passengers can be let off at the admissions entrance prior to parking.

Shuttle Service
A shuttle service is provided free of charge Monday through Friday from 6 a.m. – 6:30 p.m. The shuttle will pick up visitors in the north parking lot and transport them to the main hospital entrance. The shuttle may be called for special transportation at 4468 (207-4468 from an outside phone) during these hours.

Spiritual Enrichment
Pastoral Care visitors and/or the resident chaplain will try to visit you each day of your hospital stay. However, you may request additional spiritual or religious guidance and care by calling the Pastoral Care extension 4559 or by notifying the switchboard at “0.” A Bible for your use and keeping is available in each patient room. The chapel is open from 7 a.m. until 9 p.m. for devotion and prayer (located on the east end of the second floor). Daily Mass is offered each weekday morning; all are welcome. Please show appropriate respect when using the chapel.

Environmental Service
If you need extra paper towels or toilet tissue or have questions or concerns regarding your room call 4512 or speak to your nurse.


A public shower is available on 2-floor North. Please ask staff for assistance.

The Coffee Shoppe
St. Bernards proudly brews Starbucks Coffee in The Coffee Shoppe located on the ground floor near Admissions. The Coffee Shoppe is open daily from 6 a.m. - midnight. Enjoy freshly brewed Starbucks coffee, lattes and espressos. The Coffee Shoppe also offers sweet tea, flavored water, light meals, fruits, vegetables and even sweets.

Gift Shop
The Gift Shop is located on the ground floor. It offers a selection of eclectic jewelry, watches, women’s handbags, shawls, candles, baby clothes, plush toys and books. In addition to gift items, they carry toiletries, snacks, cards, candy, balloons, flowers and plants. Some of the designer brands are Big Buddha, Kathy Van Zeeland, Willow Tree, Aromatique, Jim Shore and Alexa’s Angels. Hours of operation are Monday through Friday from 8:30 a.m. to 4:30 p.m., Saturday from 10:00 a.m. to 2:00 p.m. and Sunday from 1:00 p.m. to 4:30 p.m.