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St. Bernards Healthcare Offers Free Virtual Care Service to Help Fight Spread of COVID-19

By: lydia.parkey ,

St. Bernards Healthcare Offers Free Virtual Care Service to Help Fight Spread of COVID-19

JONESBORO (March 11, 2020) St. Bernards Healthcare has opened its virtual care service, St. Bernards Go, free of charge to patients experiencing COVID-19 symptoms.

St. Bernards Healthcare Vice President of Physician Services John Lieblong said the organization made the decision in an effort to prevent public exposure of the disease.

“St. Bernards firmly believes in its mission of Christ-like healing,” Lieblong said. “With the St. Bernards Go app offered free of charge to patients with COVID-19 symptoms and the region’s top medical team caring for them, we believe we can best serve their healthcare needs while limiting widespread exposure in our community.”

Lieblong said patients will enter a series of medical information before seeing a screen with the option to enter the coupon code “COVID”, waiving the service’s normal $49 fee. During the virtual visit with a St. Bernards medical professional, patients will receive instructions where to go to receive medical attention and COVID-19 testing if necessary.

St. Bernards Go normally requires a $49 fee with or without insurance, but the fee is waived with the “COVID” code. If patients believe they have any other illness than COVID-19, they will still pay the normal $49 fee. Should they, however, need additional care at a St. Bernards Urgent Care facility, they will only pay for their Urgent Care visit.

Patients may download the St. Bernards Go app by searching for “St. Bernards Go” through the App Store for iOS devices or the Google Play Store for Android devices. Once the app is downloaded and opened, patients may register for virtual visits. In addition, all St. Bernards Go services are available through a computer equipped with a webcam and microphone at stbernardsgo.com. The service’s normal operating hours are Monday-Friday from 7 a.m. to 8 p.m., Saturday from 9 a.m. to 8 p.m., and Sunday from 12 p.m. to 8 p.m.

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St. Bernards Healthcare, a non-profit healthcare system based in Northeast Arkansas, serves as the corporate parent of a number of healthcare entities, including the largest hospital in the region, St. Bernards Medical Center, a 438-bed acute care hospital that serves as a regional referral center for 23 counties in Northeast Arkansas and Southeast Missouri. It is the only Level III Trauma Center in the region, houses the only Neonatal Intensive Care Unit in the eastern part of Arkansas and has served as the trusted provider of comprehensive, compassionate healthcare services for nearly 120 years. For more information, please visit stbernards.info or call the St. Bernards Healthline at 870.207.7300.