VISITOR GUIDELINES

St. Bernards Medical Center allows all patients to designate two essential caregivers/visitors, but only one person may visit a patient at any point, both day and night. Designated individuals are a vital component of the healing process, and St. Bernards recognizes the help that visitors provide in assisting patients during their stay.

All essential caregivers/visitors will be identified during the registration process and screened for COVID-19. They must wear a screening sticker and sign a disclosure agreement while receiving an armband to wear on admission. Visitors must return to the admissions desk in the tower daily to be re-screened for COVID-19. 

Masks are required at all times and essential caregivers/visitors will be strongly encouraged to provide their own. In addition, they must wash and sanitize their hands frequently while maintaining proper social distancing.

Upon entering a patient's room, a visitor must remain there except to visit the cafeteria, the 1900 Market or the Admissions desk for daily screening. 

Outpatients at our Emergency Department, One Day Surgery, HeartCare Center or Cancer Center may only designate one visitor to remain with them during their evaluation, procedure and/or treatment.

Thank you for your cooperation.

Visitor Policy - Updated 06/17/2020

Essential Caregiver and Visitor Information

HOW TO HELP 

In this crazy time, patients are scared and staff members are doing their absolute best to provide Christ-like healing to people across Northeast Arkansas.

To assist, the St. Bernards Foundation has set up a COVID-19 Support Fund, which will be used for patient care including testing, medication, medical supplies and staff support. It will enable our clinical staff to sustain their resilience while continuing to provide safe, high-quality care to our patients and community. As the COVID-19 crisis continues to unfold, needs may increase or change.

The COVID-19 Support Fund is designed to provide assistance as needs continue to be identified. If you would like to contribute, please visit stbernards.info/foundation/donations or call 870-207-2500.

In addition, with a high national demand for face masks, we've received overwhelming community support to provide our healthcare professionals with homemade, reusable face masks. We thank every person volunteering to help and consider you a vitally-important St. Bernards team member.

We've attached criteria below that guide our volunteers to best keep our healthcare professionals safe. Excluding the elastic bands, the masks must be 100% cotton. We ask our volunteers to deliver the masks to the St. Bernards Foundation, located at 400 East Street, Jonesboro, AR 72401. Foundation operating hours are Monday through Friday, 8:30 a.m. to 5 p.m.

Reusable Face Mask Instructions

Together, #WeAReStrong.

PREGNANT MOTHERS INFORMATION

(Updated 4/9/2020) If you are in labor the best entrance for you to use is our Main Tower Entrance on Washington Ave. This entrance is open every day from 7 a.m. to 9 p.m.

One visitor, age 15 and older, may join you. Visitors will be screened upon entry at the Main Tower. To see the letter from SBMC Administrator Michael Givens with more information, click here.

To view a letter from our OB physicians helping answer some questions and updated clinic visit guidelines, click here.

In addition, St. Bernards Pregnancy Clinic patients can view their updated clinic visit guidelines here.

CORONAVIRUS FAQs

WHAT ARE THE SYMPTOMS?

COVID-19 symptoms often appear 2 to 14 days post exposure, most commonly expressed with either of these symptoms or a combination of them: persistent coughing and shortness of breath or difficulty breathing. COVID-19 may also express itself with at least two of the following symptoms, including fever, chills, repeated shaking with chills, muscle pain, headache, sore throat and new loss of taste or smell.

I THINK I MIGHT BE SICK. WHAT SHOULD I DO?

Call before visiting your doctor. The healthcare provider, in turn, can make necessary arrangements to properly care for you and protect others from exposure. If you have an appointment, alert your healthcare provider that you may have COVID-19.

Severe cases of COVID-19 may require medical attention, including hospitalization. You may recover from non-severe cases, however, at home. If you are at home, get plenty of bed rest, stay hydrated, and take over-the-counter medications to treat your symptoms.

WHAT'S THE SAFEST WAY TO SEEK CARE?

If you're sick and worried you may have been exposed to the Coronavirus (COVID-19), use St. Bernards Go for a FREE virtual care appointment. Once you're on the app/site, sign-up or log-in. In the "Payment" window, use the coupon code COVID to waive the $49 visit fee.

Visit your mobile app store and search "St. Bernards Go" to download or visit us at stbernardsgo.com to start using this online service today. Our normal operating hours are Monday-Friday 7AM-8PM, Saturday 9AM-8PM, and Sunday 12PM-8PM.

 

WHO IS AT THE HIGHEST RISK FOR COVID-19?

According to the CDC, data shows that some people are at a higher risk for getting very sick from this illness. This includes:

  • Older Adults (65+) 
  • Individuals who live in a nursing home or long-term care facility
  • Individuals with compromised immune systems 
  • Individuals who are severely obese (BMI of 40 or higher)
  • Individuals who have serious chronic medical conditions like: 
    • Asthma (moderate to severe)
    • Diabetes
    • Heart disease
    • Kidney disease (undergoing dialysis)
    • Liver disease
    • Lung disease

If you are at higher risk for serious illness from COVID-19 because of your age or health condition, it is important for you to take actions to reduce your risk of getting sick with the disease, including:

  • Isolate at home and practice social distancing.
  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, sneezing, or having been in a public place.
  • Avoiding touching eyes, nose or mouth with unwashed hands.
  • Avoid close contact with people who are sick, and stay away from large gatherings and crowds.
  • Consider ways of getting food brought to your house through family, social or commercial networks. 

WHAT'S THE DIFFERENCE BETWEEN COVID-19 AND CORONAVIRUS?

COVID-19 belongs to the coronavirus group, which includes seven other human coronaviruses like SARS and MERS. Specifically, “CO” stands for “corona,” “VI” for “virus,” and “D” for “disease.” The number 19 denotes the year 2019 of its outbreak.

The coronavirus group derives its name from the Latin word “corona,” meaning “crown” or “wreath.” This viruses resemble a crown when placed under a microscope.

HOW DOES THE VIRUS SPREAD?

Initial infections trace back to live animal markets in Wuhan, China, but the virus quickly gained the capability of spreading person-to-person through respiratory droplets. Someone who is actively sick with COVID-19 can spread the illness to others, but how long they remain capable of exposing others remains on a case-by-case basis. Before COVID-19 patients are rendered safe to leave isolation, they must have no fever without using fever-reducing medications like acetaminophen and ibuprofen, show no symptoms of COVID-19, including cough, and receive two consecutive negative COVID-19 tests collected at least 24 hours apart.

HOW CAN I STAY WELL?

Good hygiene is key, similar to other viral preventions. The CDC recommends you wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, have a hand sanitizer readily accessible with at least 60 percent alcohol content. Furthermore, it is imperative you do not touch your eyes, nose, or mouth with unwashed hands.

Consider using non-contact methods of greeting to avoid handshaking, and make sure high-touch surface—doorknobs, tables, desks, handrails, countertops, toilets, light switches, handles, faucets, sinks, phones, and keyboards—receive proper disinfecting regularly.

Lastly, stay home if you are sick or have a sick family member living with you to avoid exposing others to illnesses

SHOULD I WEAR A MASK?

The CDC recommends you wear a cloth face cover while in public, including going to the grocery store. Individuals who do not feel sick may still spread COVID-19, so the cloth face cover protects other people should you be infected.

Notable exceptions for wearing a cloth face cover include children under two years of age and any person who has difficulty breathing.

You should not use a facemask meant for a healthcare worker, and a cloth face cover is not a substitute for social distancing. Continue maintaining at least six feet between you and others.

HOW OFTEN SHOULD I CLEAN A CLOTH FACE COVER?

Cloth face coverings need routine cleaning depending on their frequency of use. You may clean them using the highest-tolerated settings in your washing machine.