Micah Johns is a vital member of the St. Bernards team, consistently exceeding expectations to support our staff, patients, and mission. She plays a key role in the Revenue Cycle, handling billing and discount inquiries, performing complex account reviews, and assisting with payment posting and front desk operations. Micah ensures prompt follow-up and goes the extra mile by inviting patients to review their accounts in person. Many even contact her directly to discuss statements and make payments. Micah is a true difference maker and a valued member of our family.