Katie is a bright light, showing kindness and empathy toward patients and coworkers. She respects patient wishes, even when it creates challenges, and values the hospital mission, encouraging others to do the same. Katie ensures patients and their families are always comfortable in CVOU, offering pillows, blankets, or buys them food when needed. As a charge nurse, she supports staff and helps them thrive during tough shifts. She organizes team activities, birthday showers, and bereavement gifts, making a positive impact in our department each day.