Coffee Shoppe
St. Bernards features freshly-brewed Starbucks products in The Coffee Shoppe, located on the hospital’s ground floor near Admissions. The Coffee Shoppe is open daily from 6 a.m. to midnight. Enjoy Starbucks coffee, lattes and espressos or choose from our selection of sweet tea, flavored water, light meals, fruits, vegetables and pastries.
Environmental Service
Our friendly staff can assist you with room questions or concerns and restock your room and bathroom, as needed. Please call extension 4512 or inform your nurse.
Family
Family support plays an important role in patient recovery. St. Bernards has designed its family and visitor policy to help make this possible. One family member may spend the night in the patient’s room. Recliners are available in private rooms and cots are distributed on a first-come, first served basis. If requested, staff members can provide blankets and pillows. Visiting times and family accommodations differ for ICU patients because of their advanced care. These are outlined in the ICU brochure, available in the unit.
As a reminder: when bringing small children to the hospital, please be aware of the potential for germ exposure and do not allow children to crawl on the floor.
Gift Shop
The Gift Shop, located on the hospital’s ground floor, offers a variety of designer brands, traditional gift items, snacks and toiletries. The designer selection includes eclectic jewelry, watches, handbags and shawls. Gift items include candles, baby clothes, plush toys, books, cards, candy, balloons, flowers and plants. Hours of operation are Monday through Friday, from 8:30 a.m. to 4:30 p.m., Saturday from 10 a.m. to 2p.m., and Sunday from 1 p.m. to 4:30 p.m.
Internet Access and WiFi
Free WiFi is available throughout the hospital. In addition, there is an internet kiosk located in the cafeteria for visitor use.
Parking
Free parking is available 24 hours a day on the St. Bernards hospital campus. The walkway from the main parking area, the Parking Deck, to the hospital connects with the 1st floor (Red Level). Free parking is also available in the North Parking Lot, across from the Emergency Room driveway. For convenience, the Admissions Entrance has a drop-off area for passengers, prior to parking.
Shuttle Service
A free shuttle service transports visitors between the North Parking Lot and the hospital’s Main Entrance, Monday through Friday, from 6 a.m. to 6:30 p.m. To contact the shuttle driver or request special shuttle service, call 4468 using a hospital phone or 870.207.4468 from an outside line.
Spiritual Enrichment
The St. Bernards environment of Christ-like care includes regular (usually daily) visits during your hospital stay from Pastoral Care visitors and/or the resident chaplain. Patients may request additional spiritual or religious support by calling Pastoral Care at extension 4559, or by dialing 0 and asking the switchboard operator to be transferred.
A Bible is provided in each patient room. The chapel, located on the east end of the hospital’s second floor, is open daily from 7 a.m. to 9 p.m. for prayer and devotion. All are welcome to Daily Mass, offered each weekday morning. Please show appropriate respect during chapel visits.
Shower
A public shower is available on the hospital’s second floor, 2 North. Staff can direct you.
Telephone
Hospital phones can be used to make internal calls, using the appropriate four-digit extension or by dialing 0 and asking the switchboard operator to be transferred. To place a local call, dial 8 + the seven-digit number. Long distance calls can be made by calling collect or using a calling card.
Television
Cable TV is provided in every room. The TV is controlled using the pillow speaker/call light connected to the hospital bed. Channel 24 is the St. Bernards education channel. Your nurse can provide information about programs to meet your specific needs or direct you to the program schedule, also provided in each patient room.
U.S. Postal Mail
Outgoing patient mail with a stamp can be given to staff and will be mailed daily. Incoming mail is delivered daily.